We are aware that you place your trust in us. We therefore consider it our responsibility to protect your privacy. On this page, we inform you about which personal data we collect through our website and in the course of our processes, the purposes for which we collect such data, how we improve your user experience, what your privacy rights are, and how the law protects you.
This privacy statement applies to the services of AssetCare. We respect the privacy of all users of our website and ensure that any personal information provided to us is treated confidentially.
We process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (“GDPR”) and the GDPR Implementation Act.
For questions or comments, you may contact us via: privacy@assetcare.nl or via telephone number +31 (0) 20 244 00 92.
Processor
AssetCare B.V., AssetCare Fund Services B.V., AssetCare Bewaarder Services B.V. and AssetCare Consultancy B.V. form a group of companies, all of which are wholly owned by AssetCare Holding B.V. This privacy statement is issued on behalf of all such legal entities. Where this statement refers to “AssetCare”, “we”, “us”, or “our”, this refers to the relevant legal entity within AssetCare that is responsible for the processing of your personal data.
We may disclose or transfer personal data collected by us between the various legal entities within AssetCare, insofar as this is reasonably necessary for the purposes of our services or for compliance or legal purposes.
Purposes of data processing
We do not collect or use information for purposes other than those described in this privacy statement, unless we have obtained your prior (explicit) consent to do so.
The primary purpose of this website is to generate interest among potential clients. Potential clients may, at their own initiative, schedule a meeting with AssetCare via this website, in which case a name, email address, and telephone number are collected. Other than this functionality, no personal data is collected through this website for any purpose. If, however, your data is collected by us in the course of another business process, we will process your personal data in order to contact you regarding our services and to conduct business with you.
AssetCare may process your personal data for the performance of an agreement, to take steps at your request prior to entering into an agreement, where you have given your (explicit) consent to such processing, on the basis of a legal obligation, or where we have a legitimate interest.
Which data is processed?
Personal data includes any information relating to an identified or identifiable natural person. We process, among others, the following categories of personal data:
Name;
Address details;
Contact details (email address and telephone number);
Date and place of birth;
Nationality;
Copies of identification documents (passport, national identity card, and driving licence);
Source of funds.
Please note that this list is not exhaustive and that other personal data may also be collected and processed insofar as this is useful or necessary for the provision of our services.
In general, personal data is provided directly by you. However, AssetCare may also obtain your personal data from sources other than directly from you. This may include information obtained through compliance tooling, the local Chamber of Commerce, or in connection with the performance of other (legal) checks aimed at preventing corruption, identity theft, financial fraud, money laundering, and/or terrorist financing.
What is the reason for processing your data?
If we have collected your personal data, this is done for one or more of the following reasons:
Because you are a visitor to our website
When you visit our website, we may collect identification and contact details, technical data, and usage information in order to respond to your requests, support the technical operation of the website, monitor the performance of our content, and provide links to external websites.
Because you are, or wish to become, a client of AssetCare
In order to conduct business with you as our client, we process both personal data and business-related information, such as legal entities, job titles, and background information.
Because you are, or wish to become, a client of a client of AssetCare
Our clients are managers of investment funds, pension funds, and insurance companies. Where you are, or become, a participant in one of these clients, we process your personal data under the responsibility of our client (to the extent agreed with the client). In such cases, the fund manager, pension fund, or insurance company acts as the data controller, and we act as the data processor.
Because you are, or wish to become, an employee of AssetCare
In order to communicate with you as our (prospective) employee and to comply with our legal obligations as an employer, we process certain personal data necessary for the employer–employee relationship.
Because you are, or will become, a supplier of AssetCare
In order to conduct business with you as our supplier, we process both personal data and business-related information.
Because AssetCare has a legal obligation to collect and share your data
Your personal data will only be shared where we are legally obliged to do so. This may include disclosure to, for example, the Tax Authorities, local governmental bodies, law enforcement authorities such as the Police or the Public Prosecution Service, or the Data Protection Authority.
Sharing personal data with third parties
We share personal data with third parties where you have provided your consent or have instructed us to do so. Such third parties may include, for example, IT service providers, security service providers, or HR service providers.
Where we engage external parties that process personal data on our behalf, we enter into data processing agreements that set out restrictions on the use of personal data and obligations relating to the protection and security of such data.
In addition, we disclose personal data to third parties where they are required to have access to such data pursuant to a statutory provision or a decision of a court or regulatory authority, or where such disclosure is necessary for the prevention, detection, or prosecution of criminal offences (such as deception or fraud).
Links to third parties
This website may contain links to third-party websites, plug-ins, and applications. When you click on these links or enable such connections, third parties may collect or share data about you. Where such collection of personal data by a third party takes place for the purpose of (potential) service provision by AssetCare, AssetCare acts as the data controller and has entered into appropriate arrangements with the data processor to ensure the adequate processing and protection of your personal data.
You should be aware that, in other cases, AssetCare is not responsible for the privacy policies of other websites and sources. When you leave our website, we recommend that you review the privacy statement of each website you visit.
Protection of your data
We take all necessary measures to ensure that data is stored and transmitted securely. Your data is stored on secure servers operated by AssetCare or by third parties. These servers are generally located within Europe, where all countries are legally required to provide an adequate and appropriate level of data protection. Where we cooperate with parties outside Europe, we ensure that the level of privacy protection is comparable to that required under the GDPR. Where this is not the case, we will only transfer your personal data with your explicit prior consent or will implement additional measures to ensure the required level of protection.
In addition, we have implemented appropriate technical and organizational measures to protect your personal data against loss or any form of unlawful processing. Access to your personal data is restricted to those employees, suppliers, public authorities, and other third parties who have a legitimate business need to access such data. They will process your personal data solely on our instructions and are bound by confidentiality obligations. In the event of a suspected personal data breach, we have implemented procedures to address such incidents appropriately and will notify you and, where required, the relevant supervisory authority of the breach.
Data retention
We do not retain personal data for longer than is necessary to achieve the purposes described above or to comply with applicable legal obligations (Article 5(1)(e) GDPR). The retention period depends on the purpose for which the personal data is processed. Once it is no longer necessary to retain the personal data, we will delete it.
Your rights
Under the GDPR, you have various rights with respect to your personal data and its processing. In this context, we offer you the possibility to access, rectify, restrict, or delete all personal information that has been provided to us at any time. In addition, you have the right to receive the personal data we have collected about you (“data portability”) and the right to object to the processing of your personal data.
If you wish to exercise any of these rights, you may contact us via email at privacy@assetcare.nl or by telephone at +31 (0) 20 244 00 92. Please note that AssetCare may, in certain cases, request additional information in order to properly verify your identity.
Google Analytics
For the analysis of traffic on our website, we use Google Analytics. This enables us to identify the channels through which visitors access our website.
Cookie statement
Cookies
We collect data for research purposes in order to gain better insight into our users, enabling us to tailor our services accordingly.
This website uses various types of cookies (text files that are placed on your computer) to analyze how users interact with the website. The information generated by the cookie regarding your use of the website may be transmitted to and stored on our secure servers or those of a third party. We use this information to monitor how the website is used, to compile reports on website activity, and to provide other services relating to website activity and internet usage.
Types of cookies
This website uses the following types of cookies:
Necessary cookies: These cookies help make the website usable by enabling basic functions such as page navigation and access to secure areas of the website. Without these cookies, the website cannot function properly.
Preference cookies: These cookies enable the website to remember information that affects the behavior and appearance of the website, such as your preferred language or the region in which you are located.
Statistical cookies: These cookies help us understand how visitors use the website by collecting and reporting data anonymously.
Some cookies are placed by third-party services that appear on our web pages. We have no control over these cookies.
Disabling cookies
Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Please note that disabling cookies may affect certain functionalities and services, both on our website and on other websites.
Vragen en klachten
Wij controleren regelmatig of wij aan deze privacyverklaring voldoen. Als u vragen, opmerkingen of klachten heeft over de inhoud van deze privacyverklaring of de wijze waarop wij uw persoonsgegevens verwerken, kunt u contact met ons opnemen via het e-mailadres privacy@assetcare.nl of het telefoonnummer +31 (0) 20 244 00 92. Our address details are as follows:
AssetCare
Mondriaantoren
19th floor
Amstelplein 40C
1096 BC, Amsterdam
If you have additional questions or complaints regarding the processing of personal data, you may also submit these to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Disclaimer
With regard to the conditionality statement, we kindly refer you to the disclaimer.
Changes
Any amendments and/or changes to this website or to our services and processes may result in changes to this privacy statement. We therefore recommend that you review this privacy statement on a regular basis.
This privacy statement was last updated on 24 July 2023.
